First, if you are in need of a potential refund or considering cancelling your purchase from us, I would like to take this opportunity to thank you for being our customer. We will always do our very best to fulfill your requests and orders to your complete satisfaction.
If you have placed an order and would like to cancel 10 days or more outside of the scheduled delivery you may do so and receive a full refund back to your card. Or you may also request it be placed as a credit on your Savory Butcher account.
If you cancel your order inside of 10 days and outside of 3 days from delivery you forfeit your $10 reservation. (Your products have already been purchased and we now have to try to find another buyer for them) We will refund the card you used for purchase or you can request a credit on your Savory Butcher account.
If you cancel your order inside of 3 days from delivery to outside the day of delivery you will be charged a 30% restock fee and the remaining balance will be issued as store credit only.
If you cancel the day of delivery or simply do not show up without notice of acceptable reason to your pre-scheduled delivery place and time, you will be charged a 50% restock fee and the remaining balance will be applied as a credit on your account.
There are several variables that can come into play that change the dynamic of this refund/cancellation policy.
Savory Butcher changed the event time and location.
You show up to our event at the scheduled time and Savory Butcher is later than the delivery window listed shows and you simply cannot wait any longer beyond the end time of that scheduled event.
You have been in communication with us and you simply cannot make it due to acts of God or emergencies. (Communication is the key)
Every situation is different, and we always work with our customers in the most reasonable way possible.
There may be occasions outside Savory Butcher control. Whether it is weather, shipping, mechanical failures, road conditions or suppliers, that may cause event dates and times to be adjusted. Savory Butcher always endeavors to maintain its posted dates and times. However sometimes events outside our control may require schedule adjustments. Savory Butcher will always communicate these changes to our customers as quickly as we are made aware of the need to do so. Multiple means of communication may be utilized. It is imperative that as a customer your email, phone number and alternate numbers are kept up to date as well as your personal address should we have occasion to drop off directly to you.
At Savory Butcher our goal is to always provide the highest quality and freshest food product for our loyal customers.
Sometimes due to demand, or current market conditions it may become necessary to outsource certain products. In those
instances alternative foods may be provided that meets or exceed current advertised products on our website. This will
not incur additional costs to our customers. Savory Butcher will absorb the extras expenses that typically are incurred
when we outsource to ensure we are able to provide an equivalent alternative food product. Our goal is to make sure you the customer have food.
Terms and Conditions
1. Terms
By accessing the website at https://savorybutcher.com,
you are agreeing to be bound by these terms of service, all applicable laws and regulations,
and agree that you are responsible for compliance with any applicable local laws. If you do
not agree with any of these terms, you are prohibited from using or accessing this site. The
materials contained in this website are protected by applicable copyright and trademark law.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or
software) on The Savory Butcher LLC's website for personal, non-commercial transitory
viewing only. This is the grant of a license, not a transfer of title, and under this
license you may not:
modify or copy the materials;
use the materials for any commercial purpose, or for any public display
(commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on The Savory
Butcher LLC's website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or "mirror" the materials on any other
server.
This license shall automatically terminate if you violate any of these restrictions and
may be terminated by The Savory Butcher LLC at any time. Upon terminating your viewing
of these materials or upon the termination of this license, you must destroy any
downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on The Savory Butcher LLC's website are provided on an 'as is' basis. The
Savory Butcher LLC makes no warranties, expressed or implied, and hereby disclaims and
negates all other warranties including, without limitation, implied warranties or
conditions of merchantability, fitness for a particular purpose, or non-infringement of
intellectual property or other violation of rights.
Further, The Savory Butcher LLC does not warrant or make any representations concerning
the accuracy, likely results, or reliability of the use of the materials on its website
or otherwise relating to such materials or on any sites linked to this site.
4. Limitations
In no event shall The Savory Butcher LLC or its suppliers be liable for any damages
(including, without limitation, damages for loss of data or profit, or due to business
interruption) arising out of the use or inability to use the materials on The Savory Butcher
LLC's website, even if The Savory Butcher LLC or a The Savory Butcher LLC authorized
representative has been notified orally or in writing of the possibility of such damage.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of
liability for consequential or incidental damages, these limitations may not apply to
you.
5. Accuracy of materials
The materials appearing on The Savory Butcher LLC's website could include technical,
typographical, or photographic errors. The Savory Butcher LLC does not warrant that any of
the materials on its website are accurate, complete or current. The Savory Butcher LLC may
make changes to the materials contained on its website at any time without notice. However
The Savory Butcher LLC does not make any commitment to update the materials.
6. Payment Information
The Savory Butcher LLC uses a third party service to process payment information used in the purchase
of product. The third party service is responsible for secure storage of all payment information.
The Savory Butcher LLC reserves the ability to securely access this information.
7. Links
The Savory Butcher LLC has not reviewed all of the sites linked to its website and is not
responsible for the contents of any such linked site. The inclusion of any link does not
imply endorsement by The Savory Butcher LLC of the site. Use of any such linked website is
at the user's own risk.
8. Modifications
The Savory Butcher LLC may revise these terms of service for its website at any time without
notice. By using this website you are agreeing to be bound by the then current version of
these terms of service.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of
Wyoming and you irrevocably submit to the exclusive jurisdiction of the courts in that State
or location.
